The careNET Consortium, coordinated by IPERIA, consisting of eight European partners is inviting organisations outside the Consortium and potentially from other countries to join an Open Pilot experience. It is an open and free possibility for home care service providers or other organisations dealing with home care workers or older people as receivers of home care to take part in a pilot exercise.

The careNET Consortium is implementing the project entitled “Building ICT competencies in the long-term care sector to enhance quality of life for older people and those at risk of exclusion” with the support of the European Commission’s Lifelong Learning Programme. The careNET project is aimed at developing a critical set of ICT competences in 2 identified ‘at-risk’ target groups: care-workers and older persons.

Organisations joining the pilot will receive full access to the key outputs of the project including the map of domains of competences, learning path and learning resources, and other tools of the Virtual Learning Environment. Pilot organisations will also receive methodological support from the Consortium and will be invited to present their pilot experience at the careNET final conference (‘ICT and e-Skills for Social Care’) taking place in February 2014 in Brussels.

A Handbook of Piloting Procedures is available to provide practical guidance to the piloting exercise that can be used by staff and organisations involved in the open pilot and their local partners. The Handbook introduces the pilot in the context of the project, describes the original national piloting scenarios (France and Spain), and presents in details the three phases of the pilot: pre-pilot, pilot and post-pilot activities. It explains for each phase the range of activities, the administrative procedures and the required templates.

If your organisation is interested in joining the Open Pilot experience, please contact Laure Lhermet project officer at IPERIA or Peter Palvolgyi responsible for exploitation activities at Telecentre-Europe. For more information about the careNET project, the implementing partners and the ongoing pilot experience in France and Spain, please visit our website or follow us on Facebook.

For more information please visit the whole Call.

Several projects are aiming to improve the care of older people involving both carers and older people. However in projects like ACTION or DISCOVER the training is solely dedicated to carers considered as an intermediary in the development of competences. The ACTION  project provides carers information about ICT services, especially using videophones with older people and caregivers. In the DISCOVER  project carers learn to use mobile devices and digital technologies to become mentors of their care recipients.

The successful learning of digital skills is based on the continuity of trustful relationships between care workers and care recipients which constitutes a fertile ground to acquire new skills. Cooperative learning between older people and care workers enriches daily life through sharing ideas news and problems thus through this inter-generational activity participants develop social relationships. It enlarges the world of each member of the process and leads to discover a third world: the digital one.

The cooperative learning process in social care needs to be appropriately prepared. The organisation that organises this learning process should start with a specific study of needs and wishes of the participants. The thesis “Supporting family caregivers through educational training and information services from an empowerment perspective” highlights indeed the necessary integration of the needs of the carers in the design and development of a specific training and recommends their early involvement in this process. In this way the organisers will insure efficient meaningful and enjoyable participation of the carers and their clients in the learning process.

The concept of cooperative training invites us to trust and train carers considering the needs of each member of their successful relationship with older people.


  • Hanson E., Magnusson L. (2005). Supporting frail older people and their family carers at home using information and communication technology: cost analysis. 51(6):645-57.
  • Moressi M. (2010) Supporting family caregivers through educational training and information services from an empowerment perspective: A literature review.

Author: Laure Lhermet